Le FAQ, perché è importante averle nel sito?

Who should I contact if I have questions regarding my order?

For any question about the order, write to info@giolittiricambiautodepoca.com or send a message to our WhatsApp number 339.1464360

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How can I know if my order, placed via the internet, has been received?

If you have received a confirmation email with the order summary, it means that the order has been successful. If you have not received any confirmation email, first try to check your junk or anti-spam email folder, if you did not find the email in the folder either, it means that the order was not successful. Otherwise you can redo the order or you can contact us via email info@giolittiricambiautodepoca.com or send a message to our WhatsApp number 339.1464360

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Can I order online only? Are there other methods to order?

You can place an order by sending an email to info@giolittiricambiautodepoca.com with the list of what you need, possibly inserting photos, or send a message to our WhatsApp number 339.1464360

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If I make a mistake when purchasing a product, can I RETURN IT?

Absolutely yes! try not to make mistakes though... if you have any doubts contact us, this in order not to waste money on shipments, remember that compatibility is essential. However, the spare part can be replaced without any problem.

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Can I cancel an order?

Of course yes, communicate immediately with the assistance center and the order will be cancelled, if the seller has already shipped he will charge you the shipping cost "rightly" as he incurs a cost, if instead he has not shipped you will pay nothing, in case who has already made the payment, the full amount will be returned to you.

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Are the spare parts in the shop original?

Of the products on the shop, some are original and others are a faithful reproduction of the original. In the product description it is specified whether a product is new or original.

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Do spare parts have a guarantee?

It depends on the type of product and the manufacturer's guarantee applies for reproductions

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How can I send suggestions or criticisms to Giolitti Ricambi Auto D'epoca?

We are always interested in your opinion on how to improve the platform. If you wish to send us a message, please use the contact form provided. We look forward to your comments!

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How to fill in the TIN and VAT number fields?

For the registration and completion of the purchase order, you will be asked to enter the Tax Code. This is part of the billing data and is essential to be able to invoice an online order.

If the user is a private individual or natural person, he must provide the tax code or TIN (Tax Identification Number) of the person who is registering in the format of the country of origin. If you are a European citizen, proceed to this link for information on how to recover your TIN.

If the user is a company, he must fill in the field with the company tax code, VAT number or VAT Number in the format of the country of origin. If you are a European citizen, proceed to this link for more information on how to recover your VAT Number.